TERMS AND CONDITIONS OF LANDMARK GRANT s.r.o.

INTRODUCTORY PROVISIONS

1.1 These Terms and Conditions of Business (hereinafter referred to as “Terms and Conditions”) of the company LANDMARK GRANT s.r.o., ID No. 27141365, with its registered office at U háje 507/26, Braník, 147 00 Prague 4, registered with the Municipal Court in Prague in Section C, Insert 99401/MSPH (hereinafter referred to as “Seller”) regulate, in accordance with the provisions of Section 1751(1) of Act No. 89/2012 Coll, Civil Code (hereinafter referred to as the “Civil Code”) the mutual rights and obligations of the parties arising in connection with the conclusion of a purchase contract (hereinafter referred to as the “Purchase Contract”) between the Seller and another natural person (hereinafter referred to as the “Buyer”) through the Seller’s online store. The online shop is operated by the Seller on the website located at http://bandol.cz (hereinafter referred to as the “Website”), through the interface of the Website (hereinafter referred to as the “Website interface”).

1.2 The Terms and Conditions do not apply if the person who intends to purchase goods from the Seller is a legal person or a person who acts in the course of ordering goods in the course of his/her business or in the course of his/her independent exercise of his/her profession. For relations with such buyers of goods, the rules contained in the BUSINESS CONDITIONS OF LANDMARK GRANT s.r.o. (FOR BUYERS – ENTREPRENEURS) applicable to entrepreneurs shall apply.

1.3 Provisions deviating from the Commercial Terms may be agreed in the Purchase Contract. Deviating provisions in the Purchase Contract take precedence over the provisions of the Commercial Terms.

1.4 The provisions of the Terms and Conditions are an integral part of the Purchase Agreement. The Purchase Agreement and the Terms and Conditions are drawn up in Czech and English. The Purchase Contract can only be concluded in Czech and English.

1.5 The Buyer is obliged to familiarize himself with these Terms and Conditions of the Seller. By placing an order, the Buyer accepts these terms and conditions and agrees to their content.

USER ACCOUNT

2.1 Based on the Buyer’s registration made on the Website, the Buyer can access his user interface. From his user interface, the Buyer can place orders for goods (hereinafter referred to as “user account”). The Buyer can also order goods without registration directly from the web interface of the shop.

2.2 When registering on the website and when ordering goods, the Buyer is obliged to provide all information correctly and truthfully. The Buyer is obliged to update the information provided in the user account whenever it changes. The information provided by the Buyer in the user account and when ordering goods shall be deemed correct by the Seller.

2.3 Access to the user account is secured by a user name and password. The Buyer is obliged to maintain the confidentiality of the information necessary to access his user account.

2.4 The Seller may cancel the user account, in particular if the Buyer does not use his/her user account for more than one year or immediately if the Buyer breaches his/her obligations under the Purchase Agreement (including the Terms and Conditions).

2.5 The Buyer acknowledges that the User Account may not be available continuously, in particular with regard to necessary maintenance of the Seller’s hardware and software equipment or necessary maintenance of hardware and software equipment of third parties.

  1. CONCLUSION OF THE PURCHASE CONTRACT3.1 All presentation of goods placed in the web interface of the shop is informative and the seller is not obliged to conclude a purchase contract regarding these goods. Section 1732(2) of the Civil Code shall not apply. The order is a proposal to conclude a purchase contract.

    3.2 The web interface of the shop contains information about the goods, including the prices of the individual goods and the costs for returning the goods if these goods cannot be returned by the usual postal method by their nature. The prices of the goods are inclusive of value added tax and all other taxes and charges. However, the prices of the goods do not include the costs associated with the delivery of the goods (postage, freight). The prices of the goods remain valid for as long as they are displayed in the web interface of the shop. This provision does not limit the seller’s ability to conclude a purchase contract on individually agreed terms.

    3.3 The web interface of the shop also contains information about the costs associated with packaging and delivery. The price of the goods does not include the costs associated with the delivery of the goods.

    3.4 To order the goods, the Buyer shall fill in the order form in the web interface of the Shop. The order form contains in particular information on:

    (a) the goods ordered (the goods to be ordered are “inserted” by the Buyer into the electronic shopping cart of the web interface of the Shop),
    b) the method of payment of the purchase price of the goods, details of the required method of delivery of the ordered goods and
    c) information about the costs associated with the delivery of the goods (hereinafter collectively referred to as the “Order”).

    Correct completion of the contact details is a condition for the conclusion of the Purchase Contract. In particular, if the e-mail address is incorrect, the Seller will not confirm the acceptance of the order and the Buyer is obliged to correct this information properly.

    3.5 Prior to sending the order to the Seller, the Buyer is allowed to check and change the data entered by the Buyer in the order, also with regard to the Buyer’s ability to detect and correct errors arising during the data entry in the order. The Buyer shall send the order to the Seller by clicking on the relevant order button. The data provided in the order is considered correct by the Seller. By properly completing and submitting the order, the Buyer confirms, among other things, his/her acceptance of these Terms and Conditions and the data and consents contained therein. The Seller shall confirm receipt of the order to the Buyer immediately upon receipt of the order by e-mail to the Buyer’s e-mail address specified in the user account or in the order (hereinafter referred to as the “Buyer’s e-mail address”). If the ordered goods are out of stock, or if it is not possible to meet the stated delivery date, or if for any other reason the order cannot be accepted, the Buyer will be informed of this fact via the Buyer’s electronic address.

    3.6 The Seller is always entitled, depending on the nature of the order (quantity of the goods, amount of the purchase price, estimated shipping costs) to ask the Buyer for additional order confirmation (for example, in writing, by phone, by SMS or by double verification).

    3.7 The conclusion of the Purchase Contract between the Seller and the Buyer occurs upon delivery of the acceptance of the order (acceptance), which is sent by the Seller to the Buyer by electronic mail to the Buyer’s electronic mail address.

    3.8 The Buyer agrees to the use of remote means of communication for the conclusion of the Purchase Contract. The costs incurred by the Buyer in the use of remote means of communication in connection with the conclusion of the Purchase Contract (costs of internet connection, costs of telephone calls) shall be borne by the Buyer himself and shall not differ from the basic rate.

  1. PRICE OF GOODS AND PAYMENT TERMS4.1 The Buyer may pay the price of the Goods and any costs associated with the delivery of the Goods under the Purchase Contract to the Seller in the following ways:

    in cash at the Seller’s registered office indicated on the Seller’s website;
    in cash on delivery at the place specified by the Buyer in the order;
    by wire transfer to the Seller’s account No., kept at ČSOB, a.s. or to another account of the Seller (hereinafter referred to as the “Seller’s account”);
    by cashless payment card;

    4.2 Together with the purchase price, the Buyer is obliged to pay the Seller the costs associated with the delivery of the goods in the agreed amount. Unless expressly stated otherwise, the purchase price shall also include the costs associated with the delivery of the goods.

    4.3 The Seller does not require a deposit or any other similar payment from the Buyer. This is without prejudice to the provisions of Article 4.6 of the Terms and Conditions regarding the obligation to pay the purchase price of the goods in advance, nor to the case where the Buyer has chosen as a payment method for payment of the purchase price a wire transfer to the Seller’s account or by credit card.

    4.4 In case of payment in cash or in case of payment on delivery, the purchase price is payable upon receipt of the goods. In the case of cashless payment, the purchase price is payable within five working days of the conclusion of the purchase contract.

    4.5 In case of non-cash payment, the buyer is obliged to pay the purchase price of the goods together with the variable symbol of the payment. In the case of non-cash payment, the Buyer’s obligation to pay the purchase price is fulfilled when the relevant amount is credited to the Seller’s account.

    4.6 The Seller shall be entitled, in particular in the event that there is no additional order confirmation by the Buyer (Article 3.6), to require payment of the full purchase price before the goods are dispatched to the Buyer. Section 2119 (1) of the Civil Code shall not apply. Similarly, if the buyer has chosen as a payment method for payment of the purchase price a wire transfer to the seller’s account or by credit card, the goods will be shipped only after the purchase price has been credited to the seller’s account.

    4.7 Any discounts on the price of the goods granted by the Seller to the Buyer cannot be combined.

    4.8 If it is customary in the commercial relationship or if it is stipulated by generally binding legal regulations, the Seller shall issue a tax document – invoice to the Buyer regarding payments made on the basis of the Purchase Agreement. The Seller is a payer of value added tax. The Seller shall issue the tax document – invoice to the Buyer after payment of the price of the goods and send it in electronic form to the Buyer’s electronic address.

  1. WITHDRAWAL FROM THE PURCHASE CONTRACT5.1 The Buyer acknowledges that according to the provisions of Section 1837 of the Civil Code, it is not possible to withdraw from a contract for the delivery of goods that have been modified according to the Buyer’s wishes or for the Buyer’s person.

    5.2 Unless the case referred to in Article 5.1 or any other case in which the Purchase Contract cannot be withdrawn from, the Buyer shall have the right to withdraw from the Purchase Contract within fourteen (14) days of receipt of the goods in accordance with the provisions of Section 1829(1) of the Civil Code, provided that if the subject of the Purchase Contract is several types of goods or the delivery of several parts, this period shall run from the date of receipt of the last delivery of the goods. The withdrawal from the purchase contract must be sent to the Seller within the period specified in the previous sentence. To withdraw from the purchase contract, the buyer may use the e-mail info@landmark.cz in the text of which he shall indicate “I hereby withdraw from the contract for the purchase of these goods: ….., order number ……….”. The Buyer may also send the withdrawal from the Purchase Contract by correspondence to the Seller’s registered office address or to the Seller’s e-mail address indicated in the contact details in Article 12 of the Terms and Conditions (hereinafter referred to as the “Seller’s e-mail address”).

    5.3 In the event of withdrawal from the Purchase Contract pursuant to Article 5.2 of the Terms and Conditions, the Purchase Contract shall be cancelled from the outset. The goods must be returned to the Seller within fourteen (14) days from the moment of withdrawal. If the Buyer withdraws from the Purchase Contract, the Buyer shall bear the costs associated with the return of the goods to the Seller, even if the goods cannot be returned due to their nature by the usual postal route.

    5.4 However, the provision on the possibility to withdraw from the purchase contract according to Article 5.2 of the Terms and Conditions cannot be understood as a possibility to borrow the goods free of charge. In the event of exercising this right of withdrawal, the Buyer must hand over to the Seller everything he has received under the Purchase Contract. If this is no longer possible (e.g. the goods have been destroyed or consumed in the meantime), the buyer must provide monetary compensation in return for what can no longer be delivered. If the returned goods are only partially damaged, the seller can claim damages from the buyer. The buyer is also liable for any diminution in the value of the goods resulting from handling the goods in a manner other than that necessary to familiarise himself with the nature and characteristics of the goods, including their functionality.

    5.5 In the event of withdrawal from the Contract pursuant to Article 5.2 of the Terms and Conditions, the Seller shall return the funds received from the Buyer within fourteen (14) days of the Buyer’s withdrawal from the Contract in the same manner as the Seller received them from the Buyer. If the Buyer provides a bank account in the notice of withdrawal, the Seller shall return the funds to the bank account provided by the Buyer.

    The Seller shall also be entitled to return the performance provided by the Buyer upon return of the goods by the Buyer or in another way, provided that the Buyer agrees to this and no additional costs are incurred by the Buyer. If the buyer withdraws from the purchase contract, the seller is not obliged to return the received funds to the buyer before the buyer returns the goods to him or proves that he has sent the goods to the seller.

    5.6 The Seller is entitled to unilaterally set off against the Buyer’s claim for reimbursement of the purchase price a claim for payment for damage to the goods or other claims against the Buyer, unless their set-off is excluded by law.

    5.7 Until the Buyer takes delivery of the goods, the Seller is entitled to withdraw from the Purchase Agreement at any time for serious operational reasons (e.g. sudden lack of capacity of the required goods, etc.). In such case, the Seller shall refund the Purchase Price to the Buyer without undue delay, in cash to the account designated by the Buyer.

    5.8 If a gift is provided to the Buyer together with the Goods, the gift contract between the Seller and the Buyer is concluded with the condition that if the Buyer withdraws from the Purchase Contract pursuant to Article 5.2 of the Terms and Conditions, the gift contract with respect to such gift shall cease to be effective and the Buyer shall be obliged to return the gift to the Seller together with the Goods.

    5.9 A sample instruction on the right of withdrawal and a sample withdrawal form is included in these Terms and Conditions.

  1. TRANSPORT AND DELIVERY OF GOODS6.1 In the event that the method of transport is agreed upon at the specific request of the Buyer, the Buyer shall bear the risk and any additional costs associated with this method of transport.

    6.2 If the seller is obliged under the contract of sale to deliver the goods to the place specified by the buyer in the order, the buyer is obliged to take delivery of the goods on delivery.

    6.3 In the event that for reasons on the part of the Buyer it is necessary to deliver the goods repeatedly or in a different manner than specified in the order, the Buyer shall pay the costs associated with the repeated delivery of the goods or the costs associated with a different method of delivery.

    6.4 Upon receipt of the goods from the carrier, the Buyer shall check the integrity of the packaging of the goods and in the event of any defects, notify the carrier immediately. In the event that the packaging is found to be damaged, indicating unauthorised intrusion into the shipment, the Buyer may not accept the shipment from the carrier.

    RIGHTS ARISING FROM DEFECTIVE PERFORMANCE

    7.1 The rights and obligations of the contracting parties with regard to the rights of defective performance are governed by the relevant generally binding legislation, in particular Act No. 89/2012 Coll., the Civil Code and Act No. 634/1992 Coll., on Consumer Protection.

    7.2 Other rights and obligations of the parties related to the Seller’s liability for defects are regulated by the Seller’s Complaints Procedure, which is an integral part of these Terms and Conditions.

    OTHER RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES

    8.1 The Buyer acquires ownership of the goods at the moment of receipt of the goods.

    8.2 The Seller shall not be bound by any codes of conduct in relation to the Buyer within the meaning of Section 1826(1)(e) of the Civil Code.

    8.3 Out-of-court handling of consumer complaints is handled by the Seller via the Seller’s electronic address. The Seller shall send information on the settlement of the Buyer’s complaint to the Buyer’s electronic address.

    8.4 The Seller is authorised to sell goods on the basis of a trade licence. Trade control is carried out within the scope of its competence by the competent trade office. Supervision of the protection of personal data is exercised by the Office for Personal Data Protection. The Czech Trade Inspection Authority supervises, among other things, compliance with Act No. 634/1992 Coll., on Consumer Protection, as amended.

  1. DATA PROTECTION9.1 The terms and conditions for the protection of personal data of the buyer who is a natural person can be found here: Privacy Policy.

    SENDING COMMERCIAL COMMUNICATIONS AND STORING COOKIES

    10.1 The Buyer consents to the Seller sending information relating to the Seller’s goods, services or business to the Buyer’s email address and further consents to the Seller sending commercial communications to the Buyer’s email address, even if the Buyer does not complete the purchase but the Buyer’s email address is communicated.

    10.2 The Buyer agrees to the storage of cookies on his/her computer. In the event that the purchase can be made on the website and the seller’s obligations under the purchase agreement can be fulfilled without cookies being stored on the buyer’s computer, the buyer may withdraw the consent according to the previous sentence at any time.

    SUBMISSION

    11.1 The Buyer may be delivered to the Buyer’s electronic address or to the postal address provided.

    FINAL PROVISIONS

    12.1 Relationships not regulated by the Terms and Conditions are governed by the Civil Code and Act No. 634/1992 Coll., on Consumer Protection.

    12.2 If the relationship established by the Purchase Contract contains an international (foreign) element, the parties agree that the relationship is governed by Czech law. If you are a consumer and the provisions of the legal system of the state of your habitual residence, which cannot be derogated from contractually, provide you with a higher level of protection than the Czech legal system, this higher level of protection is provided to you in the legal relationship.

    12.3 If any provision of the Terms and Conditions is or becomes invalid or ineffective, the invalid provision shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.

    12.4 The Purchase Contract, including the Terms and Conditions, is archived by the Seller in electronic form and is not accessible.

    12.5 Contact details of the Seller: delivery address: LANDMARK GRANT s.r.o., U háje 507/26, Braník, 147 00 Prague 4, Czech Republic

e-mail: info@landmark.cz

12.6 The Buyer, who is a consumer pursuant to Act No. 634/1992 Coll., on Consumer Protection, has the right under the Consumer Protection Act to an out-of-court settlement of a consumer dispute arising from a contract for the supply of goods (hereinafter referred to as “consumer dispute”). In the event that a consumer dispute arises between the Seller and the Buyer-Consumer and cannot be resolved by mutual agreement, the Buyer-Consumer may submit a proposal for out-of-court settlement of such dispute to the designated entity for out-of-court settlement of consumer disputes, which is:

Czech Trade Inspection Authority
Central Inspectorate – ADR Department
Štěpánská 15
120 00 Prague 2
Email: adr@coi.cz
Website: adr.coi.cz
Consumers can also use the online dispute resolution platform set up by the European Commission at http://ec.europa.eu/consumers/odr/.

12.7 These Terms and Conditions shall take effect on the date of their publication on the Website and shall apply, in the relevant version, to all orders placed on or after that date. The Seller reserves the right to amend these terms and conditions. The new version of the terms and conditions will be published on the website. On the date of its publication, the previous terms and conditions shall be cancelled, but this shall not affect purchase contracts concluded under the previous version of the terms and conditions.

 

 

ADVERTISING REGULATIONS FOR CUSTOMERS OF LANDMARK GRANT s.r.o.

 

Preamble

The Complaints Procedure specifies the procedure of the Customer and the business company LANDMARK GRANT s.r.o., ID No. 27141365, with registered office at U háje 507/26, Braník, 147 00 Prague 4, registered at the Municipal Court in Prague in Section C, Insert 99401/MSPH (hereinafter referred to as the “Seller”) in the event that, despite the Seller’s best efforts to maintain the highest quality of the goods and services offered, a legitimate reason for complaint arises on the part of the Customer.

Basic conditions of complaint
In the event of a defect in the purchased goods, it is the interest of the Seller to provide the Customer with such services that the defect is eliminated or otherwise resolved in accordance with these Complaints Regulations as soon as possible.
A defect shall not be deemed to be a change in the (characteristics of) the goods which has occurred during the period of the defect liability claim as a result of improper use or care.
The Customer shall make a claim directly at the Seller’s registered office.
The acceptance of the claim shall be decided immediately by the authorized employee or the Seller.
The claim, including the removal of the defect, must be settled within 30 days of the date of the claim, unless the Seller and the Customer agree on a different time limit.
Time limits for making a claim
The Customer is obliged to inspect the purchased goods immediately upon receipt.
The warranty period of the goods sold is twenty-four months and begins on the date of receipt of the goods by the Customer.
Liability rights for defects in the goods for which the warranty period applies shall lapse if not exercised within the warranty period.

  1. The customer shall make a claim without undue delay after he has had the opportunity to inspect the goods and discover the defect, but at the latest within the claim period.
    If the customer’s claim is settled by repairing the goods, the warranty period is extended by the time from the exercise of the right to remedy the defect to the time when the customer takes delivery of the repaired goods.
    If the customer’s claim is settled by replacing the defective goods with new goods, the new warranty period starts from the date of receipt of the new goods.III.  Method of settlement of the complaint

    Repairable defects are defects that can be removed by repair without affecting the appearance, function or quality of the goods.
    In the event of a removable defect, the customer has the right to have it removed free of charge, in a timely and proper manner. The Seller is obliged to remove the defects without undue delay, but no later than 30 calendar days from the date of the complaint.
    Unless this is unreasonable in view of the nature of the defect, the customer may request replacement of the goods. If replacement is not possible, the customer may withdraw from the contract or demand a reasonable discount on the price of the goods.
    In the case of a removable defect, the customer has the right to have the goods replaced or to withdraw from the contract if the customer cannot properly use the goods due to the recurrence of the removable defect after repair or due to a greater number of removable defects.
    An irremovable defect is a defect that cannot be removed or is impractical to remove taking into account all relevant circumstances.
    If the defect is irremovable and prevents the goods from being properly used as goods without defect, the customer has the right to:

    to demand the replacement of the goods with new, defect-free goods or to withdraw from the purchase contract.

    If the goods are not replaced and the customer does not withdraw from the contract, the customer is entitled to a reasonable discount on the purchase price. The discount shall take into account the nature of the defect, the degree and manner of wear and tear of the product, the length of its use and the possibilities of further use.
    Complaints when sending goods
    Any irregularities related to the shipment of goods must be complained exclusively at the address of the company’s registered office: LANDMARK GRANT s.r.o., ID No. 27141365, with registered office at U háje 507/26, Braník, 147 00 Prague 4, registered at the Municipal Court in Prague in Section C, Insert 99401/MSPH
    The following types of complaints may be encountered during the shipment of goods:
    (a) defect in the quality of the product or packaging,
    b) damage to the goods or packaging during transport,
    c) loss of the shipment,
    d) other claims.

    2A) Recommended customer procedure for product quality complaints:

    (a) send to the Seller without undue delay the claimed product or part thereof,
    b) send together with the claimed goods a cover letter containing the following information or attachments:

    – state that it is a product quality complaint

    – for customs purposes, state the price – “free of charge, without commercial value”,

    – a description of the defect complained of,

    – the identification number of the consignment,

    – a photocopy of the Seller’s invoice,

    – the customer’s return address,

    – the customer’s request for the method of handling the claim,

    – original signature of the customer.

    2B) Customer’s recommended course of action in the event of damage to goods in transit:

  1. a) send to the Seller without undue delay a covering letter containing the following data or attachments:- DELIVERY ORDER No.

    – a photograph of the damaged goods at least (if no photograph is available, the broken goods must be sent back), for customs purposes to indicate the price – “free of charge, no commercial value”,

    – description and quantity of the damaged goods,

    – a photocopy of the Seller’s invoice,

    – the customer’s address,

    – the customer’s request on how to handle the claim,

    b) keep damaged goods whose value exceeds CZK 30,000 (EUR 1,200) for possible inspection by the insurance company’s accident commissioner

    2 C) The customer’s procedure in case of loss of the consignment during transport:

    In the event that the shipment has not been delivered to the Customer’s address in a proper and timely manner (within the specified time), a cover letter containing the following information and attachments must be sent to the Seller’s address immediately:

    – identification number of the lost shipment,

    – the delivery address of the customer,

    Immediately upon receipt of the claim and accompanying documents, the Seller shall inform the Customer how and by when the claim will be settled.
    Non-delivery of a shipment due to an incorrect address provided by the Customer shall not be considered a claim and the Customer shall bear all costs associated with resending the shipment.
    Prevention and services
    The basic condition for maintaining the functionality of the goods sold in the LANDMARK GRANT s.r.o. sales galleries is proper prevention, which begins with their selection, continues with their use and ends with their proper care.
    In order to select the appropriate product and how to use and care for it, the customer is provided with expert advice by the Seller’s staff.
    It is not recommended to wash LANDMARK GRANT s.r.o. decorated products in automatic dishwashers.
    It is necessary to protect the product from contact with hard and sharp objects and to avoid scratching the product by careful handling.
    It is advisable to remove the signs of the natural oxidation process of gold by using polishing agents.
    Final provisions

    The Complaints Procedure is governed by the relevant provisions of Civil Code No. 89/2012 Coll., in particular Sections 2161 et seq. and Act No. 634/1992 Coll., on Consumer Protection. It enters into force and effect on 1.10.2019.

    SAMPLE NOTICE ON THE RIGHT OF WITHDRAWAL AND SAMPLE WITHDRAWAL FORM

    a) Model notice of the right of withdrawal
    Right of withdrawal

    1.1 You have the right to withdraw from this contract within 14 days without giving any reason.

    1.2 You have the right to withdraw from the contract without giving any reason within 14 days from the day after the day on which you or a third party appointed by you (other than the carrier) takes delivery of the last delivery of the goods.

    1.3 For the purpose of exercising the right of withdrawal, you must inform LANDMARK GRANT s.r.o., IČO 27141365, with registered office at U háje 507/26, Braník, 147 00 Prague 4, registered with the Municipal Court in Prague, Section C, Insert 99401/MSPH, of your withdrawal from this contract by means of a unilateral legal action (for example, by letter sent via a postal service provider, fax or e-mail). You may use the attached sample withdrawal form, but you are not obliged to do so.

    1.4 In order to comply with the time limit for withdrawal from this contract, it is sufficient to send the withdrawal before the expiry of the relevant time limit.

  1. Consequences of withdrawal from the contract2.1 We will only refund your payment once we have received the returned goods or if you can prove that you have sent the goods back, whichever is sooner.

    2.2.

    a) You shall return the goods without undue delay, but no later than 14 days from the date of withdrawal from this contract, or hand them over to LANDMARK GRANT s.r.o., ID No. 27141365, with registered office at U háje 507/26, Braník, 147 00 Prague 4.
    b) You will bear the direct costs of returning the goods.
    c) You shall only be liable for any diminution in the value of the goods as a result of handling the goods in a manner other than that necessary to familiarise yourself with the nature and characteristics of the goods, including their functionality.

    2.3 If you have requested that the services commence during the withdrawal period, you will pay us an amount proportionate to the extent of the services provided up to the time you informed us of your withdrawal, compared to the total extent of the services set out in the contract.

    b) Sample withdrawal form

    Sample withdrawal form

    (please complete this form and return it only if you wish to withdraw from the contract)

    ——————————-

    Notice of withdrawal

    – Addressee: LANDMARK GRANT s.r.o., ID No. 27141365, with registered office at U háje 507/26, Braník, 147 00 Prague 4, registered with the Municipal Court in Prague, Section C, Insert 99401/MSPH

    – I/We hereby notify (*) that I/We hereby withdraw (*) from the contract for the purchase of this

    goods (*) /the provision of these services (*)

    – Date of order (*) /date of receipt (*)

    – Name and surname of consumer(s)

    – Address of the consumer(s)

    – Signature of the consumer(s) (only if this form is sent in paper form)

    – Date

    (*) Delete where not applicable or complete the information.